Alchemer + Zendesk

Create tickets in Zendesk from new survey responses in Alchemer

This workflow enhances your customer support by turning new Alchemer survey responses into actionable tasks in Zendesk. Whenever you receive a survey response in Alchemer, it quickly creates a ticket in Zendesk so you can address customer feedback promptly. This seamless process eliminates the need for manual data entry, boosting efficiency and ensuring no customer feedback goes unnoticed. Enjoy a more streamlined, responsive approach to your customer relations.

This workflow enhances your customer support by turning new Alchemer survey responses into actionable tasks in Zendesk. Whenever you receive a survey response in Alchemer, it quickly creates a ticket in Zendesk so you can address customer feedback promptly. This seamless process eliminates the need for manual data entry, boosting efficiency and ensuring no customer feedback goes unnoticed. Enjoy a more streamlined, responsive approach to your customer relations.

  1. When this happens...
    AlchemerAlchemer
    New Survey Response

    Triggers when a new Alchemer survey is submitted.

    TriggerScheduled
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

What does this mean?
    • SurveyRequired

    • Only Complete Responses?

    Trigger
    Scheduled
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    • ViewRequired

    Trigger
    Scheduled
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    • Tags

    Trigger
    Instant
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    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
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    • Organization

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
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surveygizmo logo

About Alchemer

Build surveys, online forms, evaluations, and event registrations quickly, easily, and professionally.
Learn more

Related categories

  • Forms & Surveys

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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