Update Zendesk tickets with new Alchemer survey responses
When a new survey response is received in Alchemer, easily keep your support team on the same page by instantly updating tickets in Zendesk. This workflow ensures your customer feedback is immediately accounted for, improving your team's response efficiency and enhancing customer experience. It’s a quick and effective solution for staying updated with your customer's insights and concerns.
When a new survey response is received in Alchemer, easily keep your support team on the same page by instantly updating tickets in Zendesk. This workflow ensures your customer feedback is immediately accounted for, improving your team's response efficiency and enhancing customer experience. It’s a quick and effective solution for staying updated with your customer's insights and concerns.
- When this happens...New Survey Response
Triggers when a new Alchemer survey is submitted.
- automatically do this!Update Ticket
Update an existing ticket status or add comments.
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