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Hugging Face

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Google Sheets

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Zendesk

Help Scout

Discover how to use Hugging Face and Zapier to streamline customer support, conquer content management, organize social media posts, and make team collaboration easier.

4 ways to automate Hugging Face

Use this Zap to automatically analyze new tickets in Zendesk using Hugging Face's powerful question answering capabilities. Generate intelligent responses and improve customer support efficiency.

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

New Group

Triggers when a new ticket is added to a view.

New Ticket in View

Triggers when a new ticket is created. Optionally select an organization.

New Ticket

Triggers when a one or more tags are added to a user.

Tag Added to User

Triggers when a new organization is created.

New Organization

Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

Recent Ticket

Triggers when there is activity (an audit) on a specific ticket. Non-admins can only watch one ticket per Zap.

New Action on Ticket

Triggers when an existing ticket is updated.

Updated Ticket

New User

New View

Find an Agent

Finds an existing ticket. With line item support for multiple tickets resulting from a query.

Find Ticket(s)

Find a Group

Find Latest Comment

Find an Organization

Find a Ticket

Find a User

Finds a ticket, or creates one if none are found.

Find or Create Ticket

Finds a organization, or creates one if none are found.

Find or Create Organization

Finds a user, or creates one if none are found.

Find or Create User

Deletes the user and associated records from the account.

Delete User

Create Organization

Remove one or more tags from an existing ticket.

Remove Tag(s) from Ticket 

Create Ticket

Attach File to Ticket

Add Comment to Ticket

Add one or more tags to an existing ticket.

Add Tag(s) to Ticket

Update Organization

Update an existing ticket status or add comments.

Update Ticket

Update User

Create User

Custom Actions (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

API Request (Beta)

Use Hugging Face to make predictions on over 100,000 ML models

Use a compatible model from the Hugging Face Hub to get an answer from an image of a document.

Document Question Answering

Use any compatible model from the Hugging Face to classify input text using a ML model.

Text Classification

Use a compatible model from the Hugging Face Hub to translate text from one language to another.

Language Translation

When you get a Zendesk ticket generate a response with Hugging Face

Use this Zap to automatically send responses in HelpScout using Hugging Face's ability to analyze images. Generate intelligent responses and improve customer support efficiency.

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Triggers when a conversation is assigned to a specified user.

New Assigned Conversation

Triggers when a new conversation is created.

New Conversation

Triggers when a conversation is assigned to agent.

Conversation Assigned

Conversation Created

New Customer

Triggers when a new added mailbox is added.

New Mailbox

Triggers when conversation tags are updated.

Tags Updated

Triggers when a new Help Scout user is created.

Find existing conversation using the supplied values. In case there are more conversations matching the criteria, the most recently updated one is selected.

Find Conversation

Find Customer

Find Mailbox

Find User

Get a user's support metrics over a given time range.

Get Custom Report

Get a user's support metrics for the current day.

Get Day Report

Get a user's support metrics for the current week.

Get Week Report

Find or Create Conversation

Find or Create Customer

Add Note

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

Create Conversation

Create a new conversation from a customer.

Create Conversation From Customer

Creates a new conversation to a customer from a Help Scout user.

Create Conversation to Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

Create Customer

Replies to a conversation. Please note that this will send actual email to the customer unless `draft` flag is used.

Send Reply

Update Customer Properties

Send customized responses in Help Scout with Hugging Face

Use this Zap to automatically analyze new tickets in Freshdesk using Hugging Face's powerful question answering capabilities. That way, you can move your support requests forward more quickly.

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Freshdesk

Triggers when there is a new ticket is created in Freshdesk.

New Contact

Triggers when a Note is added to a Ticket.

New Ticket Note

Update Contact

Finds an existing customer or a potential customer that has raised a ticket.

Find Contact

Find Ticket by Id

Add Private or Public notes to a Freshdesk Support Ticket.

Add Notes to a Ticket

Allows you to create a Company entry in Freshdesk.

Create Company

Create Forum

Create Forum Category

Create a new Forum Topic on Freshdesk Forums.

Create Forum Topic

Create a ticket in Freshdesk for your domain.

Allows you to create a User/Customer in Freshdesk for your support domain.

Create Contact

Draft instant, tailored responses in Freshdesk with Hugging Face

Automatically classify new entries from Typeform using Hugging Face's advanced text classification. Organize and store the classified data in Google Sheets for easy analysis and tracking.

Typeform helps you ask awesomely online! If you ever need to run a survey, questionnaire, form, contest etc. Typeform will help you achieve it beautifully across all devices, every time, using its next generation platform.

Typeform

New Entry

Retrieves ALL file(s) of a given form that are uploaded as part of form submission.

Retrieve ALL Files

Lookup Responses

Create an Empty Form

Duplicates an Existing Form

Update Dropdown, Multiple Choice or Ranking Question Options

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.

Triggers when a new row is added to the bottom of a Google Team Drive spreadsheet.

New Spreadsheet Row (Team Drive)

Triggers when a new row is added to the bottom of a spreadsheet.

New Spreadsheet Row

Triggers when a new spreadsheet is created.

New Spreadsheet

Triggers when a new row is added or an existing row is updated in a spreadsheet. Optimized for Team Drive.

New or Updated Spreadsheet Row (Team Drive)

Triggers when a new row is added or modified in a spreadsheet.

New or Updated Spreadsheet Row

Triggers when a worksheet is created in a spreadsheet.

New Worksheet

Find up to 500 rows based on a column and value as line items.

Lookup Spreadsheet Rows (Advanced)

Find Worksheet

Return up to 500 rows as a single JSON value or as line items.

Get Many Spreadsheet Rows (Advanced)

Find a specific spreadsheet row based on a column and value. If found, it returns the entire row. Optionally, create a new row if no match is found.

Lookup Spreadsheet Row

Finds or creates a specific find worksheet.

Find or Create Worksheet

Find or Create Row

Create a new column in a specific spreadsheet.

Create Spreadsheet Column

Create a new row in a specific spreadsheet.

Create Spreadsheet Row

Create one or more new rows in a specific spreadsheet (with line item support).

Create Multiple Spreadsheet Rows

Creates a new worksheet by copying an existing worksheet.

Copy Worksheet

Creates a new spreadsheet. Choose from a blank spreadsheet, a copy of an existing one, or one with headers.

Create Spreadsheet

Creates a new worksheet in a Google Sheet.

Create Worksheet

Clears the contents of the selected row(s) while keeping the row(s) intact in the spreadsheet.

Clear Spreadsheet Row(s)

Deletes the selected row(s) from the spreadsheet. This action removes the row(s) and all associated data.

Delete Spreadsheet Row(s)

Format Spreadsheet Row

Update Spreadsheet Row

Update one or more rows in a specific spreadsheet (with line item support).

Update Spreadsheet Row(s)

Instantly organize Typeform entries in Google Sheets with Hugging Face

Use this Zap to streamline communication in Help Scout by automatically translating new conversations using Hugging Face's language translation.

Translate Help Scout conversations with Hugging Face

Automatically translate Zendesk tickets using Hugging Face's language translation. That way, you respond to support requests in multiple languages.

Translate Zendesk conversations with Hugging Face

Streamline content management by using this Zap to automatically update information in Airtable. This helps your team stay synced on what's next in the content queue.

Organize anything with Airtable, a modern database created for everyone. Airtable is a fast and flexible way to create tables to keep track of anything, from sales leads to vacation planning to inventory management.

Airtable

Triggers when a new record is created or new or existing records when first added to a selected view.

New Record

Triggers when a record is created or updated.

4 ways to automate Hugging Face

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