ConditionalVisibility

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best-voip-goto-connect

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best-voip-openphone

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Best apps

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Dialpad

OpenPhone

GoTo Connect

RingCentral

Zoom

Explore the best VoIP services for seamless business communication—affordable, flexible, and compatible with mobile and desktop devices.

The 8 best VoIP providers | Zapier

The 8 best VoIP providers to move your business phone to the cloud

Keep your customer interactions in a single place—where your agents already work. With this Zapier integration, your Dialpad calls to your support lines automatically create a ticket in Freshdesk where the rest of your customer's history and past interactions live. Plus with all your data in one place, managers have an easier time analyzing and acting on CX.

Dialpad is a business communications platform that's built to grow with your team, no matter where in the world they are. Offering voice, messaging, video, and more, Dialpad helps teams stay connected across all their existing devices.

Call State Changed

SMS Created

Custom Actions (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

API Request (Beta)

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Freshdesk

Triggers when there is a new ticket is created in Freshdesk.

New Ticket

New Contact

Triggers when a Note is added to a Ticket.

New Ticket Note

Update Ticket

Update Contact

Finds an existing customer or a potential customer that has raised a ticket.

Find Contact

Find Ticket by Id

Add Private or Public notes to a Freshdesk Support Ticket.

Add Notes to a Ticket

Allows you to create a Company entry in Freshdesk.

Create Company

Create Forum

Create Forum Category

Create a new Forum Topic on Freshdesk Forums.

Create Forum Topic

Create a ticket in Freshdesk for your domain.

Create Ticket

Allows you to create a User/Customer in Freshdesk for your support domain.

Create Contact

Create new Freshdesk tickets for new calls to your Dialpad Call Centre

Capture the conversation where the rest of your customer data already lives. With the Zapier integration, your Dialpad calls can now automatically log to Copper. That means sharing insights between team members and departments is easier than ever (plus more actionable).

Copper is a Recommended for Google Workspace CRM that improves productivity and increases visibility across all your customer interactions.

Copper

New Activity

Triggers when a new Company is created in Copper.

New Company

Triggers when a new Person is created in Copper.

New Person

Triggers when an Opportunity is created in Copper.

New Opportunity

Triggers when a Lead is created in Copper.

New Lead

Triggers when a new Project is created in Copper.

New Project

Triggers when a new Task is created in Copper.

New Task

Triggers when a Person's Company is changed.

Updated Company

Triggers when a Person's Contact Type is changed.

Updated Contact Type

Updated Person

Updated Opportunity

Triggers when an Opportunity's stage is changed.

Updated Opportunity Stage

Triggers when an Opportunity's status is changed.

Updated Opportunity Status

Triggers when a Lead's status is changed.

Updated Lead Status

Updated Lead

Updated Project

Updated Task

Searches for an existing activity in Copper.

Search for an Activity

Searches for an existing company in Copper.

Search for a Company

Searches for an existing person in Copper.

Search for a Person

Searches for an existing opportunity in Copper.

Search for a Opportunity

Search for a Lead

Searches for an existing project in Copper.

Search for a Project

Search for an Activity (or create)

Search for a Company (or create)

Search for a Person (or create)

Searches an existing opportunity in Copper.

Search for a Opportunity (or create)

Search for a Lead (or create)

Search for a Project (or create)

Logs a new Activity on a Person, Company, Opportunity, or Lead.

Create Activity

This Action allows you to relate an existing Project to and existing CRM object; both objects have to exist before you run this Action. This Action expects two ID's for input: the ID of the CRM record you want to relate to and the Project ID you want to relate it with. This Action was designed to be used in multi-step Zaps, where you already have a Project ID and an related record ID (e.g. a Person) from previous steps.

Associate to Project

Updates a Company depending on the match criteria.

Update Company

Creates or Updates a Company depending on the match criteria.

Create/Update Company

Updates a Person depending on the match criteria.

Update Person

Creates or Updates a Person depending on the match criteria.

Create/Update Person

Creates a new Person or, optionally, updates an existing Person. See the "When email address is already used for a Person" Action Field for details.

Create Person

Updates a Lead depending on the match criteria.

Update Lead

Creates or Updates a Lead depending on the match criteria.

Create/Update Lead

Create Lead

Updates an Opportunity based off of Opportunity ID.

Update Opportunity by ID

Updates an Opportunity based off of a match criteria.

Update Opportunity

Creates or Updates an Opportunity based off of a match criteria.

Create/Update Opportunity

Create Opportunity

Create Project

Updates a Project depending on the match criteria.

Update Project

Creates or Updates a Project depending on the match criteria.

Create/Update Project

Create Task

Log new Dialpad calls as activity in your Copper account

Work takes you on the go, but you still need to know about leads traffic. This integration can help. Automatically send an SMS message in 8x8 whenever a new lead is detected Facebook Leads Ads.

Facebook Lead Ads

Send 8x8 SMS messages with new Facebook Lead Ads leads

Quickly and easily capture all your prospect's details through your forms. This integration will help you engage with your prospects by automatically sending you a 8x8 SMS notification as soon as a new form response is received in Linkedin Lead Gen Forms.

LinkedIn Ads

Post 8x8 SMS messages with new form responses in Linkedin Lead Gen Forms

Let Zapier help you connect some of your business tools together internally! Use this integration to automatically send yourself SMS messages for any missed calls you have in RingCentral. Stay on top of it all, no added clicks or keystrokes required.

Send RingCentral SMS messages for new missed calls

When you have a new call recording, archiving it in a safe place is always a good idea. With Zapier, you do just that without any added clicks or keystrokes. Once active, this Zap automatically adds each new RingCentral call recording to a specified Google Drive folder.

Google Drive

Save new RingCentral call recordings to Google Drive

Easily send text messages to multiple recipients. Using this Zap, you'll automatically send a custom text message via OpenPhone simply by adding or updating a spreadsheet row in Google Sheets.

Filter by Zapier

Send messages in OpenPhone with new or updated spreadsheet rows in Google Sheets

Easily keep your contacts up to date with this Jobber to OpenPhone automation. Whenever you add a new client in Jobber, this workflow will create or update their contact information in OpenPhone. Stay organized and efficient by ensuring your phone contacts are always current with your latest client information.

Jobber

Create or update OpenPhone contacts for new Jobber clients

Track your calls without the hassle of tedious copy-and-paste work. With this integration, you'll automatically  list all your new GoTo Connect calls, coming in or going out, to a new row in a specified Google Sheets spreadsheet.

Google Sheets

Log new GoTo Connect calls in any direction in Google Sheets rows

Are you on a call? Out of office? Out of signal? Set up this integration to automatically trigger a custom SMS message from GoTo Connect as soon as a new GoTo Connect voicemail comes in. Stay on top of missed calls effortlessly!

Send SMS messages in GoTo Connect for new GoTo Connect voicemails

With this integration, you won't forget to upload a recording after a video call. This template will automatically upload new Zoom recordings in Google Drive. Just select which Drive and folder you'd like your file to go. Learn how in our 

Upload new Zoom recordings to Google Drive

When the time comes, you'll want to jump right into the discussion and not worry about setting up a meeting and sending out links. Zapier can do all of that for you once you activate this Zap. Every new event created on Calendly will trigger the automation, creating a Zoom meeting for each one. You can then add a step to your Zap to send the Join URL to the invitee by email or any other medium you'd like.

The 8 best VoIP providers to move your business phone to the cloud

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