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5 min read

Beyond the sales pipeline: Using a CRM for customer success

By Anna Burgess Yang · March 1, 2023
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Anna Burgess Yang

Anna Burgess Yang is a former product manager turned content marketer and journalist. As a niche writer, she focuses on fintech and product-led content. And as a workflow geek, she is obsessed with tools and automation. Find her at annabyang.com.

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