Anna Burgess Yang

Freelancer

Anna Burgess Yang is a former product manager turned content marketer and journalist. As a niche writer, she focuses on fintech and product-led content. And as a workflow geek, she is obsessed with tools and automation. Find her at annabyang.com.

Anna Burgess Yang

Anna's articles

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More from Anna
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Automation inspiration

Your guide to webinar automation

Cut down on webinar prep and management by connecting your webinar app to your other business-critical tools.

By Anna Burgess Yang

4 min read

Automation inspiration

Document automation: How to get started with Zapier

Document automation moves information and files around for you, saving you time. Learn how it works.

By Anna Burgess Yang

5 min read

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Automation inspiration

CRM automation guide

Automating your common CRM tasks—like putting in new contacts, adding leads to your email lists, and notifying your team—can free up your focus for your most important work.

By Anna Burgess Yang

4 min read

App tips

Automation vs. AI: What's the difference?

I've noticed people throwing around technical buzzwords like "AI" and "automation" and using them interchangeably. Only, they're not the same thing.

By Anna Burgess Yang

5 min read


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A Zap with the trigger 'When I get a new lead from Facebook,' and the action 'Notify my team in Slack'