Updates to Our Help Scout Integration: Pass along Message Contents When Assigning Conversations with Zaps
When problem-solving, context is key. That’s why the Help Scout New Assigned Conversation Trigger now also includes a body field with the latest available thread. Now whenever you Zap an assigned conversation to a teammate, the message content will come along for the ride.
Where can your Zap auto-send conversations?
Your task management system—like Asana, Basecamp, Wrike—to consolidate your to-do's.
Your CRM—like ProsperWorks, Close.io, Insightly—so your sales team has a record of the conversation.
What's New with the Help Scout + Zapier Integration
New Option for Trigger
- The New Assigned Conversion Trigger can now include the body of the Help Scout conversation with the latest available thread.
How to Automate Help Scout with Zapier
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Make sure you have a Zapier account and a Help Scout account
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Try some pre-made Help Scout integrations and learn more about how Help Scout works with Zapier
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Check out our Help Scout help documentation for details on connecting your account and setting up your first Zap
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Or login to build a custom workflow with Help Scout and Zapier