New Integration: Integrate and Automate Customer Support with Deskpro

Toby Peterson
Toby Peterson / August 1, 2018

Deskpro is a customer support platform that integrates your communication channels and customer database to create a seamless virtual helpdesk. Track customer interactions across channels, including email, live chat, social media, and voice conversations. Generate customizable support tickets and assign agents and actions for follow up. Search and filter to pinpoint specific accounts and conversations. Collaborate with team members with a shared inbox or invite them into the live chat feature to support your clients in real time. Plus, Deskpro allows you to automate predefined actions, carry out mass actions, and set reminders to streamline your workflows.

Now that Deskpro connects with Zapier, it's easier than ever to automate your customer support. Zapier can automatically trigger workflows in other apps whenever a new person, ticket, reply, or organization is created in Deskpro. Or create a person, organization, or ticket in Deskpro—or update an existing ticket—whenever a trigger event happens in another app you use.

To connect Deskpro with 1,000+ other apps, including Google Sheets, Slack, and GitHub, head to Deskpro's Zapier integration page.

How to Automate Deskpro with Zapier

  1. Sign up for a Deskpro account, and make sure you have a Zapier account.

  2. Try some pre-made Deskpro integrations, and learn more about how Deskpro works with Zapier.

  3. Or log in and build a custom workflow with Deskpro and Zapier.