New for Our Help Scout Integration: Watch for Assigned Conversations
Help Scout is a small business help desk that allows you to deliver great email support and get set up in minutes, without any of the typical help desk complexities. When you connect Help Scout to 1,500+ other apps with Zapier, you can make the most of the messaging platform to keep your customers happy and your team in sync.
Now Help Scout's Zapier integration features a Conversation Assigned trigger. With this new trigger, you can use Zapier to take automatic actions in other apps whenever a Help Scout conversation is assigned to a user. For example, you can notify the user of their new assigned conversation in a chat app like Slack or add a new card to the user's to do app. Stay on top of your customer support—no coding required.
→ Automate your customer support with Zapier's Help Scout integrations.
About the Author
Hannah Herman is a tech writer and native New Yorker. She’s written extensively on automation, digital innovation, and the ethics of AI. When she’s not writing, she’s probably reading; her favorite book is Anna Karenina.