New integration: Create customer communities with Vanilla Forums

Elena Alston
Elena Alston / April 26, 2021

Vanilla Forums is a cloud-based software (SaaS) that lets you create a customer community forum to drive loyalty, grow sales, and reduce service costs. With it, you can let customers help each other, get actionable feedback and convert prospects by building a sense of trust.

And now Vanilla Forums connects with Zapier, making it easier than ever to automate your customer support. Connect Vanilla Forums with thousands of other apps, like Gmail, Twitter, or Google Docs. Zapier can automatically trigger workflows in other apps whenever a discussion, comment, user, or reaction is added in Vanilla Forums. Or you can assign a role to a user, comment on a discussion, create a new discussion, or close a discussion in Vanilla Forums whenever trigger events happen in the other apps you use most.

How to automate Vanilla Forums with Zapier

  1. Sign up for a Vanilla Forums account, and make sure you have a Zapier account.

  2. Try some pre-made Vanilla Forums integrations, and learn more about how Vanilla Forums works with Zapier.

  3. Or log in and build a custom workflow with Vanilla Forums and Zapier.