Create or update ActiveCampaign contacts when new Help Scout conversations are created
Effortlessly keep your customer information up-to-date in ActiveCampaign by connecting it with Help Scout. Whenever a new conversation is created in Help Scout, this automation will search for the contact in ActiveCampaign and either update their details or create a new contact if they don't already exist. Stay organized and ensure your marketing efforts remain personalized with this seamless workflow.
Effortlessly keep your customer information up-to-date in ActiveCampaign by connecting it with Help Scout. Whenever a new conversation is created in Help Scout, this automation will search for the contact in ActiveCampaign and either update their details or create a new contact if they don't already exist. Stay organized and ensure your marketing efforts remain personalized with this seamless workflow.
- When this happens...Conversation Created
Triggers when a new conversation is created.
- automatically do this!Create or Update Contact
Creates a new contact, or updates an existing contact.
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MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
First NameRequired
Last NameRequired
Email
Phone
Chat Handle
Social Profile
Website
Background
Organization
Location
Job Title
Address
Address
City
State / Province
Postal Code / ZIP Code
Country
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
ConversationRequired
CustomerRequired
TextRequired
User
Create as DraftRequired