Update contacts in ActiveCampaign when tags get updated in Help Scout
Keep your customer information up-to-date by setting up this workflow. When an update occurs with tags in Help Scout, the corresponding contact will either be created or updated in ActiveCampaign. With this setup, you'll ensure consistent data across both platforms, eliminating time spent on manual updates and enhancing your customer engagement efficiency.
Keep your customer information up-to-date by setting up this workflow. When an update occurs with tags in Help Scout, the corresponding contact will either be created or updated in ActiveCampaign. With this setup, you'll ensure consistent data across both platforms, eliminating time spent on manual updates and enhancing your customer engagement efficiency.
- When this happens...Tags Updated
Triggers when conversation tags are updated.
- automatically do this!Create or Update Contact
Creates a new contact, or updates an existing contact.
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MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
First NameRequired
Last NameRequired
Email
Phone
Chat Handle
Social Profile
Website
Background
Organization
Location
Job Title
Address
Address
City
State / Province
Postal Code / ZIP Code
Country
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
ConversationRequired
CustomerRequired
TextRequired
User
Create as DraftRequired