ActiveCampaign + Help Scout

Add notes in Help Scout for new or updated contacts in ActiveCampaign

Effortlessly keep track of your ActiveCampaign contacts within Help Scout with this efficient workflow. When a new or updated contact is detected in ActiveCampaign, this automation adds a note to the corresponding Help Scout conversation, ensuring your support team stays informed about relevant contact changes without needing to switch between apps. Enhance communication and save time by seamlessly connecting ActiveCampaign and Help Scout.

Effortlessly keep track of your ActiveCampaign contacts within Help Scout with this efficient workflow. When a new or updated contact is detected in ActiveCampaign, this automation adds a note to the corresponding Help Scout conversation, ensuring your support team stays informed about relevant contact changes without needing to switch between apps. Enhance communication and save time by seamlessly connecting ActiveCampaign and Help Scout.

  1. When this happens...
    ActiveCampaignActiveCampaign
    New or Updated Contact

    Triggers when a new contact is added or existing contact's details are updated.

    TriggerInstant
  2. automatically do this!
    Help ScoutHelp Scout
    Add Note

    Adds a note to existing conversation.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Custom ObjectRequired

    • Trigger EventsRequired

    Trigger
    Instant
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    • Task Type (Optional)

    Trigger
    Instant
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  • ActiveCampaign triggers, actions, and search

    New Automation Webhook

    Triggers when an automation sends out webhook data. To add a webhook in ActiveCampaign, navigate to your Automations section, add or edit an automation, and create a new "Webhook" action.

    Trigger
    Instant
    Try It
    • ListRequired

    Trigger
    Instant
    Try It
    • Custom ObjectRequired

    Trigger
    Instant
    Try It
  • ActiveCampaign triggers, actions, and search

    New or Updated Account

    Triggers when a new account is added or an existing account's details are updated.

    Trigger
    Instant
    Try It
    • ListRequired

    Trigger
    Instant
    Try It
    • ListRequired

    Trigger
    Instant
    Try It
activecampaign logo
activecampaign logo

About ActiveCampaign

ActiveCampaign is a customer experience automation (CXA) platform that helps businesses meaningfully engage customers. Access pre-built automations that combine transactional email and email marketing, marketing automation, ecommerce marketing, and CRM for powerful segmentation and personalization across social, email, messaging, chat, and text.

Related categories

  • Marketing Automation

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help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn more

Related categories

  • Customer Support

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