ActiveCampaign + Help Scout

Create Help Scout notes for new ActiveCampaign contacts added to a list

Easily stay organized and informed by creating an automation between ActiveCampaign and Help Scout. With this workflow, whenever you add a new contact to a list in ActiveCampaign, a note will be created in Help Scout for seamless communication. This helps ensure that you always have the most up-to-date information for every contact, resulting in better customer support and engagement.

Easily stay organized and informed by creating an automation between ActiveCampaign and Help Scout. With this workflow, whenever you add a new contact to a list in ActiveCampaign, a note will be created in Help Scout for seamless communication. This helps ensure that you always have the most up-to-date information for every contact, resulting in better customer support and engagement.

  1. When this happens...
    ActiveCampaignActiveCampaign
    New Contact Added to List

    Triggers when a new contact is added to a list.

    TriggerInstant
  2. automatically do this!
    Help ScoutHelp Scout
    Add Note

    Adds a note to existing conversation.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Custom ObjectRequired

    • Trigger EventsRequired

    Trigger
    Instant
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    • Task Type (Optional)

    Trigger
    Instant
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  • ActiveCampaign triggers, actions, and search

    New Automation Webhook

    Triggers when an automation sends out webhook data. To add a webhook in ActiveCampaign, navigate to your Automations section, add or edit an automation, and create a new "Webhook" action.

    Trigger
    Instant
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    • ListRequired

    Trigger
    Instant
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    • Custom ObjectRequired

    Trigger
    Instant
    Try It
  • ActiveCampaign triggers, actions, and search

    New or Updated Account

    Triggers when a new account is added or an existing account's details are updated.

    Trigger
    Instant
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    • ListRequired

    Trigger
    Instant
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    • ListRequired

    Trigger
    Instant
    Try It
activecampaign logo
activecampaign logo

About ActiveCampaign

ActiveCampaign is a customer experience automation (CXA) platform that helps businesses meaningfully engage customers. Access pre-built automations that combine transactional email and email marketing, marketing automation, ecommerce marketing, and CRM for powerful segmentation and personalization across social, email, messaging, chat, and text.

Related categories

  • Marketing Automation

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help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn more

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  • Customer Support

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