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Connect Convo to Freshdesk and automate any workflow

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2. Choose an Action
The event an automation performs after it's triggered
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Zapier makes it easy to integrate Convo with Freshdesk - no code necessary. See how you can get setup in minutes.

Select a trigger from Convo

A trigger is an event that starts your Zap and runs the workflow."
A trigger is the event that kicks off your automated workflow.

Setup an action from Freshdesk

An action is what takes place after the automation is triggered. For example, with Freshdesk, the action could be "Add Notes to a Ticket."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Convo to Freshdesk

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Triggers and actions are the main components of every automated workflow.

Connect Convo and Freshdesk to integrate crucial parts of your business

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With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger
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Start here
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Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Convo triggers, actions, and search
    Create Post

    Creates a new post in Convo.

    Action
    Write
  • Freshdesk triggers, actions, and search
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search
    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
  • Convo triggers, actions, and search
    Create Template Post

    Creates a new post in Convo. This action should ideally be used through Guided Zaps and should not be made directly.

    Action
    Write
    • Ticket No
      Required
    • Notes
      Required
    • Private
      Required
    Action
    Write
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About Convo
Convo is an Enterprise Social Network that helps you have actionable work conversations and file collaboration.
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    freshdesk logo
    About Freshdesk
    Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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