Google Sheets + HelpDesk

Create new HelpDesk tickets from new Google Sheets rows

Keep your customer support process seamless and organized with this efficient automation. Whenever there's a new row entry in your Google Sheets, it triggers the creation of a ticket in your HelpDesk system. This workflow maintains a steady flow of information between your spreadsheet records and HelpDesk tickets, ensuring that no customer concern goes unnoticed and empowering your support team to respond promptly and effectively.

Keep your customer support process seamless and organized with this efficient automation. Whenever there's a new row entry in your Google Sheets, it triggers the creation of a ticket in your HelpDesk system. This workflow maintains a steady flow of information between your spreadsheet records and HelpDesk tickets, ensuring that no customer concern goes unnoticed and empowering your support team to respond promptly and effectively.

  1. When this happens...
    Google SheetsGoogle Sheets
    New Spreadsheet Row

    Triggers when a new row is added to the bottom of a spreadsheet.

    TriggerInstant
  2. automatically do this!
    HelpDeskHelpDesk
    Create Ticket

    Creates a new ticket.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Trigger
    Scheduled
    Try It
    • Drive

    Trigger
    Scheduled
    Try It
    • No Team Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Trigger Column

    Trigger
    Instant
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Column NameRequired

    • Index

    Action
    Write
    • No Team Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Trigger
    Instant
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Trigger Column

    Trigger
    Scheduled
    Try It
    • Drive

    • SpreadsheetRequired

    Trigger
    Scheduled
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Action
    Write
google-sheets logo
google-sheets logo

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
Learn more

Related categories

  • Google
  • Spreadsheets

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helpdesk logo
helpdesk logo

About HelpDesk

HelpDesk is a ticketing software for effortless customer support
Learn more

Related categories

  • Customer Support