HelpDesk + Simplesat
Update HelpDesk tickets from new Simplesat feedback
This integration will start as soon as new feedback is received in Simplesat. It will update the HelpDesk ticket with a private message and tag the ticket. This will let you keep track of your feedback and have visibility from within Helpdesk.
This integration will start as soon as new feedback is received in Simplesat. It will update the HelpDesk ticket with a private message and tag the ticket. This will let you keep track of your feedback and have visibility from within Helpdesk.
- When this happens...New Feedback
Triggers when new feedback is received.
- automatically do this!Update Ticket / Send Reply
Change ticket properties or send reply.
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New Feedback
Triggers when new feedback is received.
Try ItSurvey API endpointRequired
Customer name
Customer emailRequired
Customer company
Team member ID
Team member name
Team member email
Ticket ID
Ticket subject
IdRequired
IdRequired
external_id
Name
EmailRequired
Company
Custom attributes
Tags
external_id
Name
EmailRequired
Custom attributes
IdRequired
New Ticket
Triggers when a new support ticket is created.
Try It
About HelpDesk
HelpDesk is a ticketing software for effortless customer support
Related categories
About Simplesat
Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback.
