Notify on Slack with channel messages for every new csat rating received in Hiver
Boost the efficiency of your customer service teams with this workflow. Whenever there is a new CSAT rating received in Hiver, this automation will swiftly share the updates as a channel message on Slack. It makes sure your team stays informed in real-time to improve customer experience, minimizing delays and enhancing communication practices.
Boost the efficiency of your customer service teams with this workflow. Whenever there is a new CSAT rating received in Hiver, this automation will swiftly share the updates as a channel message on Slack. It makes sure your team stays informed in real-time to improve customer experience, minimizing delays and enhancing communication practices.
- When this happens...New CSAT Rating Received
Triggers when a CSAT rating is received for a conversation.
- automatically do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
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