Jira Service Management + Microsoft Teams

Create new Jira Service Management requests from new Microsoft Teams channel messages

Enhance your project management approach using this efficient workflow between Microsoft Teams and Jira Service Management. Whenever a new message is detected in a Microsoft Teams channel, it results in the initiation of a request on Jira Service Management. This clear-cut procedure guarantees that valuable team communications are promptly transformed into implementable tasks for seamless productivity and teamwork. It's an effective strategy to ensure a steady progress and expedite resolution of issues.

Enhance your project management approach using this efficient workflow between Microsoft Teams and Jira Service Management. Whenever a new message is detected in a Microsoft Teams channel, it results in the initiation of a request on Jira Service Management. This clear-cut procedure guarantees that valuable team communications are promptly transformed into implementable tasks for seamless productivity and teamwork. It's an effective strategy to ensure a steady progress and expedite resolution of issues.

  1. When this happens...
    Microsoft TeamsMicrosoft Teams
    New Channel Message

    Triggers when a new message is posted in a channel. Requires installation of the Zapier app from the Teams Store.

    TriggerScheduled
  2. automatically do this!
    Jira Service ManagementJira Service Management
    Create Request

    Create a new request.

    ActionWrite
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Supported triggers and actions

What does this mean?
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jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
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Related categories

  • Customer Support
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microsoft-teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
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Related categories

  • Microsoft
  • Team Chat

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