Jira Service Management + Microsoft Teams

Send chat messages in Microsoft Teams for new requests in Jira Service Management

When a new request is received in Jira Service Management, you don't have to manually update your team. This workflow enables an immediate chat message to be sent in Microsoft Teams, keeping everyone up-to-date. Utilize this automation to save time, enhance communication and ensure consistent updates across your team.

When a new request is received in Jira Service Management, you don't have to manually update your team. This workflow enables an immediate chat message to be sent in Microsoft Teams, keeping everyone up-to-date. Utilize this automation to save time, enhance communication and ensure consistent updates across your team.

  1. When this happens...
    Jira Service ManagementJira Service Management
    New Request

    Triggers when a request is created.

    TriggerScheduled
  2. automatically do this!
    Microsoft TeamsMicrosoft Teams
    Send Chat Message

    Sends a message in an existing chat.

    ActionWrite
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Supported triggers and actions

What does this mean?
jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories

  • Customer Support
microsoft-teams logo
microsoft-teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
Learn more

Related categories

  • Microsoft
  • Team Chat

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