Jira Service Management + Twilio

Send Twilio SMS messages for new Jira Service Management requests

Need to know when customers create new requests in Jira Service Management? Set up this integration to send SMS messages via Twilio whenever a customer raises a new request.

Need to know when customers create new requests in Jira Service Management? Set up this integration to send SMS messages via Twilio whenever a customer raises a new request.

  1. When this happens...
    Jira Service ManagementJira Service Management
    New Request

    Triggers when a request is created.

    TriggerScheduled
  2. automatically do this!
    TwilioTwilio
    Send SMS

    Send a SMS to a number or numbers.

    ActionWrite
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Supported triggers and actions

What does this mean?
jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories

  • Customer Support
twilio logo
twilio logo

About Twilio

An easy tool for developers to send and receive SMS and voice calls.
Learn more

Related categories

  • Phone & SMS

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