Connect Jitbit Helpdesk to Smartsheet and automate any workflow

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1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

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Zapier makes it easy to integrate Jitbit Helpdesk with Smartsheet - no code necessary. See how you can get setup in minutes.

Select a trigger from Jitbit Helpdesk

A trigger is an event that starts your Zap and runs the workflow. For example, with Jitbit Helpdesk, a trigger could be "New Closed Ticket."

A trigger is the event that kicks off your automated workflow.

Setup an action from Smartsheet

An action is what takes place after the automation is triggered. For example, with Smartsheet, the action could be "Create Workspace."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Jitbit Helpdesk to Smartsheet

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Triggers and actions are the main components of every automated workflow.

Connect Jitbit Helpdesk and Smartsheet to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

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With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Connect Jitbit Helpdesk and Smartsheet to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Closed Ticket
Triggers when a ticket is closed.
Trigger
Instant
Try It
- Ticket Number
  Required
- Body
  Required
- For technicians only
- From User ID
Action
Write
- Username
  Required
- Email
  Required
- Password
  Required
- First Name
- Last Name
- Phone
- Location
- Company
- Department
- Send Welcome Email
Action
Write
- Search Query
  Required
Action
Search
- Choose a Sheet
  Required
Trigger
Scheduled
Try It

- Choose a Sheet
  Required
Trigger
Scheduled
Try It
- Workspace Name
  Required
Action
Write

- Choose a Sheet
  Required
- Row
  Required
- Title
  Required
- Comment
  Required
Action
Write
- Source Folder
  Required
- Destination Folder
  Required
- New Folder Name
  Required
Action
Write
- Workspace
  Required
- New Folder Name
  Required
- What to Include?
- Skip Remap
Action
Write
- Destination
  Required
- Choose a Sheet
  Required
- Copy Cells?
  Required
- Copy Attachments?
  Required
- Copy Discussions?
  Required
- Sheet Name
  Required
Action
Write
- Choose a Sheet
  Required
- Row
  Required
Action
Write
- Choose a Sheet
  Required
- Email Address(es)
  Required
- Format
  Required
- Email Subject
- Message
- CC Me?
- Paper Size
Action
Write
- Choose a Workspace
  Required
- Email Address(es)
  Required
- Access Level
  Required
- Notify via Email?
  Required
- Email Subject
- Message
- CC Me?
Action
Write
Find sheet Row
Find a row in a specified sheet using a query.
Action
Write

New Ticket
Triggers when a new ticket is created.
Trigger
Instant
Try It
- Subject
  Required
- Body
  Required
- Category
  Required
- Priority
  Required
- Submitter Email
  Required
Action
Write
- Search Query
  Required
Action
Search
- Search Query
  Required
- Category
  Required
- Submitter Email
  Required
- Subject
  Required
- Body
  Required
- Priority
  Required
Action
Search or write
- Choose a Sheet
  Required
Trigger
Scheduled
Try It
- Choose a Sheet
  Required
Trigger
Scheduled
Try It
- Choose a Sheet
  Required
- Row
  Required
- File Attachment
  Required
Action
Write
- Choose a Sheet
  Required
- Add Row to Top or Bottom
Action
Write
- Choose a Sheet
  Required
- Choose a Destination Sheet
  Required
- Choose Row
  Required
Action
Write
- Choose a Sheet
  Required
- Choose a Destination Sheet
  Required
- Choose Row
  Required
Action
Write
- Destination
  Required
- Template
  Required
- Copy Cells?
  Required
- Copy Attachments?
  Required
- Copy Discussions?
  Required
- Sheet Name
  Required
Action
Write
- Choose a Sheet
  Required
- Email Address(es)
  Required
- Choose Row
  Required
- Email Subject
- Message
- CC Me?
- Include Attachments ?
- Include Discussions ?
Action
Write
- Choose a Sheet
  Required
- Email Address(es)
  Required
- Access Level
  Required
- Notify via Email?
  Required
- Email Subject
- Message
- CC Me?
Action
Write
- Api_docs_info
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
  Required
Action
Write

Automate Smartsheet: get inspired on the Zapier blog

About Jitbit Helpdesk

A great help desk app for small and medium sized companies. It has all the features you may need, while staying easy to use and very user friendly.

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About Smartsheet

Smartsheet is a leading cloud-based platform for work execution, enabling teams and organizations to plan, capture, manage, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.

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