Connect Journey to Novocall and automate any workflow
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- TextRequired
- Tags
- Media URLs
- Media URL
- Address
- Location (Longitude)
- Location (Latitude)
- Activity
- Favourite
- Weather (°C)
- Weather Icon
- Time Zone
- Sentiment
- Folder
- Failed Call
Triggers when either the customer or the call rep misses the call. (Only after the call has ended)
Try It - New Message
Triggers when a new message is submitted.
Try It - Reschedule Appointment
Triggers when a customer change an existing appointment
Try It
- Cancel Appointment
Triggers when a customer cancels an existing appointment
Try It - Incoming Call
Triggers when a customer makes a new request for a callback. (Only at the very start of the call)
Try It - New Schedule
Triggers when a customer makes a new appointment for a scheduled call.
Try It - Successful Call
Triggers when both customer & call rep have picked up the call. (Only after the call has completed)
Try It