Shopify + Zendesk

Create tickets in Zendesk for new customers in Shopify

Easily manage your customer support workflow by connecting Shopify and Zendesk with this automation. Whenever a new customer is added in your Shopify store, a ticket will be created in Zendesk so your support team can promptly assist them. This seamless connection ensures top-notch customer service, saving you time and increasing customer satisfaction.

Easily manage your customer support workflow by connecting Shopify and Zendesk with this automation. Whenever a new customer is added in your Shopify store, a ticket will be created in Zendesk so your support team can promptly assist them. This seamless connection ensures top-notch customer service, saving you time and increasing customer satisfaction.

  1. When this happens...
    ShopifyShopify
    New Customer

    Triggers when a new customer is added to your Shopify account.

    TriggerScheduled
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Shopify triggers, actions, and search

    New Blog

    Triggers when a new blog is added to your Shopify store.

    Trigger
    Scheduled
    Try It
  • Shopify triggers, actions, and search

    New Customer

    Triggers when a new customer is added to your Shopify account.

    Trigger
    Scheduled
    Try It
    • Risk Level

    Trigger
    Scheduled
    Try It
  • Shopify triggers, actions, and search

    New Cancelled Order

    Triggers whenever an order is cancelled (with line item support).

    Trigger
    Instant
    Try It
    • BlogRequired

    • Blog Entry Status

    Trigger
    Scheduled
    Try It
  • Shopify triggers, actions, and search

    Customer Account Enabled

    Triggers when a customer account is enabled.

    Trigger
    Instant
    Try It
    • Abandoned Cart Age (Hours)Required

    Trigger
    Scheduled
    Try It
  • Shopify triggers, actions, and search

    New Draft Order

    Triggers when a new draft order is created

    Trigger
    Instant
    Try It
shopify logo
shopify logo

About Shopify

Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.
Learn moreHelp

Related categories

  • eCommerce
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

Related categories

  • Customer Support

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