Shopify + Zendesk

Update Shopify customers when new Zendesk tickets are created

Keep your Shopify customers updated with the latest information on their support tickets from Zendesk. With this automation, whenever a recent ticket is created or updated in Zendesk, the corresponding customer in Shopify will be updated, ensuring they have access to the most up-to-date information about their support inquiries. Enhance your customer support experience and make sure no customer is left behind with this efficient workflow.

Keep your Shopify customers updated with the latest information on their support tickets from Zendesk. With this automation, whenever a recent ticket is created or updated in Zendesk, the corresponding customer in Shopify will be updated, ensuring they have access to the most up-to-date information about their support inquiries. Enhance your customer support experience and make sure no customer is left behind with this efficient workflow.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is created. Optionally select an organization.

    TriggerScheduled
  2. automatically do this!
    ShopifyShopify
    Update Customer

    Updates an existing customer. Replaces only data that is set.

    ActionWrite
Start free with email
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New User

    Triggers when a new user is created.

    Trigger
    Scheduled
    Try It
shopify logo
shopify logo

About Shopify

Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.
Learn more

Related categories

  • eCommerce
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

Similar apps

Help Scout integrationsHelp Scout integrations

Help Scout

Customer Support
Freshdesk integrationsFreshdesk integrations

Freshdesk

Customer Support
HappyFox integrationsHappyFox integrations

HappyFox

Customer Support