Shopify + Zendesk

Add comments to Zendesk tickets for new Shopify customers

Keep your support team informed with this seamless workflow between Shopify and Zendesk. Whenever a new customer is created in Shopify, this automation will add a comment to a Zendesk ticket, ensuring your support agents stay up-to-date with the latest customer information. Enhance your customer support process and ensure efficient communication between your e-commerce and support platforms.

Keep your support team informed with this seamless workflow between Shopify and Zendesk. Whenever a new customer is created in Shopify, this automation will add a comment to a Zendesk ticket, ensuring your support agents stay up-to-date with the latest customer information. Enhance your customer support process and ensure efficient communication between your e-commerce and support platforms.

  1. When this happens...
    ShopifyShopify
    New Customer

    Triggers when a new customer is added to your Shopify account.

    TriggerScheduled
  2. automatically do this!
    ZendeskZendesk
    Add Comment to Ticket

    Add a Comment to an existing Ticket.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Shopify triggers, actions, and search

    New Blog

    Triggers when a new blog is added to your Shopify store.

    Trigger
    Scheduled
    Try It
  • Shopify triggers, actions, and search

    New Customer

    Triggers when a new customer is added to your Shopify account.

    Trigger
    Scheduled
    Try It
    • Risk Level

    Trigger
    Scheduled
    Try It
  • Shopify triggers, actions, and search

    New Cancelled Order

    Triggers whenever an order is cancelled (with line item support).

    Trigger
    Instant
    Try It
    • BlogRequired

    • Blog Entry Status

    Trigger
    Scheduled
    Try It
  • Shopify triggers, actions, and search

    Customer Account Enabled

    Triggers when a customer account is enabled.

    Trigger
    Instant
    Try It
    • Abandoned Cart Age (Hours)Required

    Trigger
    Scheduled
    Try It
  • Shopify triggers, actions, and search

    New Draft Order

    Triggers when a new draft order is created

    Trigger
    Instant
    Try It
shopify logo
shopify logo

About Shopify

Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.
Learn moreHelp

Related categories

  • eCommerce
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

Related categories

  • Customer Support

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