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Connect SimpleKPI to Freshdesk and automate any workflow

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2. Choose an Action
The event an automation performs after it's triggered
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Zapier makes it easy to integrate SimpleKPI with Freshdesk - no code necessary. See how you can get setup in minutes.

Select a trigger from SimpleKPI

A trigger is an event that starts your Zap and runs the workflow."
A trigger is the event that kicks off your automated workflow.

Setup an action from Freshdesk

An action is what takes place after the automation is triggered. For example, with Freshdesk, the action could be "Add Notes to a Ticket."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected SimpleKPI to Freshdesk

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Triggers and actions are the main components of every automated workflow.

Connect SimpleKPI and Freshdesk to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

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Connect SimpleKPI and Freshdesk to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger
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Start here
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Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • User's email
      Required
    • KPI Unique ID
      Required
    • Entry Date
      Required
    • Actual Value
    • Target Value
    • Notes
    • Update Actual Value
    • Update Target Value
    • Update Notes
    Action
    Write
  • Freshdesk triggers, actions, and search
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search
    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • User's email
      Required
    • KPI Unique ID
      Required
    • Entry Date
      Required
    • Actual Value
    Action
    Write
    • Ticket No
      Required
    • Notes
      Required
    • Private
      Required
    Action
    Write
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About SimpleKPI
SimpleKPI is KPI Software for companies of all sizes who track Key Performance Indicators and metrics - complete with easy to use tools for visualizing data on dashboards, building engaging reports and analyzing performance.
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Related categories
  • Dashboards
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About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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