Slack + Zoho Desk
Send direct messages in Slack for new messages in Zoho Desk
Ensure instant team communication by setting up this workflow. Whenever a new message arrives in Zoho Desk, a direct message will be swiftly sent in Slack. This automation makes it easy to keep your team updated, enhancing responsiveness and efficiency in addressing service tickets.
Ensure instant team communication by setting up this workflow. Whenever a new message arrives in Zoho Desk, a direct message will be swiftly sent in Slack. This automation makes it easy to keep your team updated, enhancing responsiveness and efficiency in addressing service tickets.
- When this happens...New Message
Triggers when a new message is added to any ticket in the selected department.
- automatically do this!Send Direct Message
Sends a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.
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About Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
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About Zoho Desk
Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.