Slack + Zoho Desk

Send channel messages in Slack for new status changes in Zoho Desk

Streamline task management and encourage collaboration with immediate updates in your Slack channel whenever there's a new status change in Zoho Desk. This workflow ensures transparency and timely communication by sending you notifications directly to Slack, helping you stay on top of critical information and progress updates.

Streamline task management and encourage collaboration with immediate updates in your Slack channel whenever there's a new status change in Zoho Desk. This workflow ensures transparency and timely communication by sending you notifications directly to Slack, helping you stay on top of critical information and progress updates.

  1. When this happens...
    Zoho DeskZoho Desk
    New Status Change

    Triggers when a status of ticket is changed.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Channel Message

    Triggers when a new message is posted to a specific #channel you choose.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • OrganizationRequired

    Trigger
    Instant
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    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    • StatusRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    • Direction

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    Trigger
    Instant
    Try It
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slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn more

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  • Team Chat

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zoho-desk logo

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Learn more

Related categories

  • Customer Support
  • Zoho