Slack + Zoho Desk
Send a direct message on Slack about new Zoho Desk tickets
In a cross-functional environment, it is important for all stakeholders to have visibility over support requests and questions from customers. This integration ensures that whenever a new ticket is added in Zoho Desk, all users in Slack are notified.
In a cross-functional environment, it is important for all stakeholders to have visibility over support requests and questions from customers. This integration ensures that whenever a new ticket is added in Zoho Desk, all users in Slack are notified.
- When this happens...New Ticket
Triggers when a new ticket is created.
- automatically do this!Send Direct Message
Sends a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.
- Free forever for core features
- 14 day trial for premium features & apps
About Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
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About Zoho Desk
Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.