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Connect SMS Alert to HelpDesk and automate any workflow

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2. Choose an Action
The event an automation performs after it's triggered
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Zapier makes it easy to integrate SMS Alert with HelpDesk - no code necessary. See how you can get setup in minutes.

Select a trigger from SMS Alert

A trigger is an event that starts your Zap and runs the workflow."
A trigger is the event that kicks off your automated workflow.

Setup an action from HelpDesk

An action is what takes place after the automation is triggered. For example, with HelpDesk, the action could be "Create Ticket."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected SMS Alert to HelpDesk

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Triggers and actions are the main components of every automated workflow.

Connect SMS Alert and HelpDesk to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Connect SMS Alert and HelpDesk to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger
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Start here
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Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Group Name
      Required
    • Name
      Required
    • Number
      Required
    Action
    Write
    • Sender Id
      Required
    • Default Country
    • Mobile Number
      Required
    • SMS Content
      Required
    Action
    Write
  • HelpDesk triggers, actions, and search
    Ticket Assignment Changed

    Triggers when ticket changes assignment.

    Trigger
    Instant
    Try It
  • HelpDesk triggers, actions, and search
    New Message in a Ticket

    Triggers when there's a new message in a ticket.

    Trigger
    Instant
    Try It
    • Sender Id
      Required
    • Default Country
    • Mobile Number
      Required
    • Schedule Time
      Required
    • SMS Content
      Required
    Action
    Write
  • HelpDesk triggers, actions, and search
    New Ticket

    Triggers when a new support ticket is created.

    Trigger
    Instant
    Try It
  • HelpDesk triggers, actions, and search
    Ticket Followers Changed

    Triggers when followers change in a ticket.

    Trigger
    Instant
    Try It
  • HelpDesk triggers, actions, and search
    Ticket Priority Changed

    Triggers when ticket changes priority.

    Trigger
    Instant
    Try It
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About SMS Alert
SMS Alert is a enterprise grade transactional and promotional SMS platform.
Help
Related categories
  • Phone & SMS
helpdesk logo
About HelpDesk
HelpDesk is a ticketing software for effortless customer support
Related categories

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