Integrate TrueReview with Call Tools PCC to automate your work
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Contact Type
get all contact type
Try It - Contact name
- Contact Phone
- Contact Email
- Notes
- New Calendar Event
Triggers when a new calendar event is created by an agent in Call Tools.
Try It - New Call Disposition Event
Triggers when a new call disposition is created by an agent in Call Tools.
Try It
- Drip Campaign Set
Select the drip campaign to use
Try It - Name
- Phone
- Email
- Notes
- Select Drip Campaign
- Select Contact Type
- New Phone Call
Triggers when a new phone call is created (after the call ends). Note that depending how fast the agent saves a call disposition, the agent selected call disposition might not be available on the Call object. Use the "Created Call Disposition" trigger instead of the agent call disposition id is needed.
Try It - New Support Case
Triggers when an agent in Call Tools creates a new support case with one of your callers. This is not a case opened with Call Tools support.
Try It