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Frequently Asked Questions about Bitrix24 CRM + Facebook Conversions integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Bitrix24 CRM and Facebook Conversions
How can I connect Bitrix24 CRM with Facebook Conversions using your platform?
To connect Bitrix24 CRM with Facebook Conversions, you need to set up a 'Zap'. Begin by selecting Bitrix24 as your trigger app and choose an appropriate trigger event, such as 'New Lead'. Then, set Facebook Conversions as the action app and specify an action like 'Send Conversion Data.' This setup allows us to automatically send lead data to Facebook whenever a new lead is created in Bitrix24.
What are the required fields needed for the integration between Bitrix24 CRM and Facebook Conversions?
In order for our platform to complete the integration between Bitrix24 CRM and Facebook Conversions, you will typically need access permissions for both platforms. Essential fields from Bitrix24 might include lead ID, contact information, or any field mapped during setup. For Facebook Conversions, you'll require required fields like conversion event name and pixel ID.
Are there any limitations on the triggers available for Bitrix24 CRM with this integration?
Currently, our platform supports several triggers from Bitrix24 like 'New Lead', 'Updated Deal', and 'New Contact'. However, custom field changes might not be supported as triggers due to API restrictions. Always check our updated list of triggers within your account.
What actions can I automate on Facebook Conversions when integrated with Bitrix24?
When integrating with Bitrix24 via our platform, you can automate actions such as sending conversion data or creating custom audiences based upon specific events triggered in your CRM. It helps streamline marketing efforts without manual uploads of audience lists.
How do I troubleshoot if the integration between Bitrix24 and Facebook stops working suddenly?
First, verify that both accounts are correctly connected by checking their respective settings in your account. Ensure that API keys or OAuth tokens have not expired. Also check if there were any changes in permissions or if updates on either platform could have affected data synchronization.
Can I filter which leads get sent from my Bitrix24 CRM to Facebook Conversions?
Yes, during setup you have options to configure filters through our platform based on specific criteria such as lead source, status updates or certain field values in your Bitrix24 account before sending them over to Facebook Conversions.
Does this integration support batch processing of leads from Bitrix24?
Currently, our system processes each trigger event individually rather than in batches. This means every qualifying event will be sent immediately as it occurs in real-time rather than holding multiple events before sending them together.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.