Send Feefo review invitations to Intercom users when a conversation has ended
Gain valuable feedback and insight on the customer experience you are delivering via Intercom by asking users to submit a Feefo review. This Intercom-Feefo integration allows you to automatically generate a Feefo review invitation to a user when a conversation with one of your agents has been closed. Now you'll always gain valuable insight from your customers.
Gain valuable feedback and insight on the customer experience you are delivering via Intercom by asking users to submit a Feefo review. This Intercom-Feefo integration allows you to automatically generate a Feefo review invitation to a user when a conversation with one of your agents has been closed. Now you'll always gain valuable insight from your customers.
- When this happens...New Closed Conversation
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
- automatically do this!Create Feedback Request (Supports Multiple Line Items)
Creates a new feedback request with support for multiple line items.
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