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How Zapier works
Zapier makes it easy to integrate Freshdesk with LinkedIn - no code necessary. See how you can get setup in minutes.
Select a trigger from Freshdesk
Setup an action from LinkedIn
That’s it! You just connected Freshdesk to LinkedIn
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Frequently Asked Questions about Freshdesk + LinkedIn integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Freshdesk and LinkedIn
What is required to set up Freshdesk and LinkedIn integration?
To set up the integration between Freshdesk and LinkedIn, you need active accounts on both platforms and access to Zapier. In Zapier, you can select triggers from Freshdesk, such as new tickets or updates, and set actions in LinkedIn, like posting updates or finding connections.
How can I trigger a LinkedIn post from a new ticket in Freshdesk?
You can create a Zap that triggers when a new ticket is created in Freshdesk. This trigger can then link to an action in LinkedIn that posts an update on your company page or personal profile, informing your audience about the new support interaction.
Can I add LinkedIn connections as contacts in Freshdesk automatically?
Yes, by setting up a Zap, you can choose a trigger event like 'New Connection' in LinkedIn which will create or update contacts automatically in your Freshdesk account without manual input.
What kind of updates can I share on LinkedIn from Freshdesk activity?
You can share multiple types of updates such as ticket resolutions, customer feedback summaries, or service updates. These would typically be triggered by certain actions within Freshdesk like solving a ticket or receiving high customer satisfaction ratings.
Is it possible to send LinkedIn messages based on data from Freshdesk?
Currently, sending direct messages on LinkedIn isn't supported directly via our integration with Freshdesk. However, we do provide actions like updating statuses or creating new posts based on ticket data.
How secure is the integration between Freshdesk and LinkedIn using our services?
Our integration services are designed with security in mind. All data transmission occurs over HTTPS and sensitive information is encrypted. We also comply with industry standards to ensure that your data remains safe throughout the process of automation.
Can I customize the content shared on LinkedIn from my support activities?
Absolutely! Our platform allows you to customize the content of your posts dynamically using data fields available from your selected triggers within Freshdesk. Customize text for personalized messages tailored to specific audiences.
Connect Freshdesk and LinkedIn to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
Create more impactful campaigns with automation
Provide world-class support with a little help from automation
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Resolve incidents faster with automation
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
