Create Freshdesk tickets from new Slack pushed messages
Effortlessly manage your support requests with this convenient automation between Slack and Freshdesk. Once set up, every time a new message is pushed in Slack, this workflow creates a ticket in Freshdesk. Keep track of customer inquiries and support requests without the hassle of manually creating tickets, and ensure a streamlined support process.
Effortlessly manage your support requests with this convenient automation between Slack and Freshdesk. Once set up, every time a new message is pushed in Slack, this workflow creates a ticket in Freshdesk. Keep track of customer inquiries and support requests without the hassle of manually creating tickets, and ensure a streamlined support process.
- When this happens...New Message Posted to Channel
Triggers when a new message is posted to a specific #channel you choose.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
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