Freshdesk + Slack
Send Slack channel messages for new Freshdesk ticket notes
Stay in the loop with your Freshdesk ticket notes by sending them straight to Slack. This workflow triggers whenever a new ticket note is added in Freshdesk, and instantly shares it as a channel message in Slack. Keep your team updated and facilitate seamless collaboration with this efficient automation.
Stay in the loop with your Freshdesk ticket notes by sending them straight to Slack. This workflow triggers whenever a new ticket note is added in Freshdesk, and instantly shares it as a channel message in Slack. Keep your team updated and facilitate seamless collaboration with this efficient automation.
- When this happens...New Ticket Note
Triggers when a Note is added to a Ticket.
- automatically do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
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About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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About Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
