Freshdesk + Slack
Add reminders in Slack when contacts are updated in Freshdesk
Keep your team updated and never let a contact update in Freshdesk go unnoticed. With this workflow, every time you update a contact in Freshdesk, a reminder will be promptly set up in Slack. This ensures everyone on board immediately knows about important contact changes, enabling quicker decisions and actions.
Keep your team updated and never let a contact update in Freshdesk go unnoticed. With this workflow, every time you update a contact in Freshdesk, a reminder will be promptly set up in Slack. This ensures everyone on board immediately knows about important contact changes, enabling quicker decisions and actions.
- When this happens...Update Contact
Triggers when a user is updated.
- automatically do this!Add Reminder
Adds a reminder for yourself or a teammate, just like the
/remindslash command.
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About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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About Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
