Freshdesk + Slack
Get Slack message for new Freshdesk tickets
If you're looking for a way to integrate even more of your work in Slack, try this Freshdesk-Slack integration. Once active, any new Freshdesk tickets will trigger new messages to any Slack channel you want
If you're looking for a way to integrate even more of your work in Slack, try this Freshdesk-Slack integration. Once active, any new Freshdesk tickets will trigger new messages to any Slack channel you want
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
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About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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About Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
