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Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Fuze with Freshservice - no code necessary. See how you can get setup in minutes.

Select a trigger from Fuze

A trigger is an event that starts your Zap and runs the workflow. For example, with Fuze, a trigger could be "New Call."
A trigger is the event that kicks off your automated workflow.

Setup an action from Freshservice

An action is what takes place after the automation is triggered. For example, with Freshservice, the action could be "Add Notes to a Ticket."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Fuze to Freshservice

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.
Triggers and actions are the main components of every automated workflow.

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25m

Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Fuze to Freshservice integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Learn about AI automation
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Connect Fuze and Freshservice to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Fuze triggers, actions, and search
    New Call

    Triggers when there's a new call.

    Trigger
    Polling
    Try It
  • Fuze triggers, actions, and search
    New Meeting Recording

    Triggers when a new meeting recording is available.

    Trigger
    Polling
    Try It
    • My Conversations
      Required
    • Message
      Required
    Action
    Write
    • Webhook URL
      Required
    • Formatted Message
      Required
    Action
    Write
  • Fuze triggers, actions, and search
    New Meeting

    Triggers when a new meeting is created.

    Trigger
    Polling
    Try It
  • Fuze triggers, actions, and search
    New Voicemail

    Triggers when a new voicemail is available.

    Trigger
    Polling
    Try It
    • Meeting Title
    • Meeting Mode
      Required
    • Meeting Start Time
      Required
    • Meeting End Time
    Action
    Write
    • Filename
      Required
    • File
      Required
    Action
    Write
fuze logo
fuze logo
About Fuze
Fuze is an enterprise-grade Unified Communications as a Service (UCaaS) platform, enabling teams and individuals to chat, call, meet and content share effortlessly, anywhere on any device.
Related categories
Team Collaboration
freshservice logo
freshservice logo
About Freshservice
Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.
Related categories
Server Monitoring

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