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Connect Google Forms and Jira Service Management to unlock the power of automation

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How Zapier works

Zapier makes it easy to integrate Google Forms with Jira Service Management - no code necessary. See how you can get setup in minutes.

Select a trigger from Google Forms

A trigger is an event that starts your Zap and runs the workflow. For example, with Google Forms, a trigger could be "New Form Response."
A trigger is the event that kicks off your automated workflow.

Setup an action from Jira Service Management

An action is what takes place after the automation is triggered. For example, with Jira Service Management, the action could be "Create Request."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Google Forms to Jira Service Management

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Google Forms to Jira Service Management integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Learn about AI automation
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Frequently Asked Questions about Google Forms + Jira Service Management integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Google Forms and Jira Service Management

How can I integrate Google Forms with Jira Service Management?

You can integrate Google Forms with Jira Service Management by using triggers and actions such as creating a new issue when a form response is submitted. Our system allows you to connect your form's responses directly to Jira, automating the issue creation process.

What types of triggers are available for Google Forms in this integration?

For Google Forms, the most common trigger is a 'New Response in Spreadsheet'. This means whenever someone submits a form, it will instantly trigger an action in Jira Service Management.

Can I assign issues to specific team members automatically when integrating with Jira Service Management?

Yes, our integration allows you to set an action where issues are automatically assigned to specific team members based on the responses received from your Google Form.

Is it possible to prioritize issues created from Google Form submissions?

Absolutely, you can set up conditions in our integration that prioritize issues based on certain keywords or criteria from the Google Form responses.

Are there any limitations on the number of fields that can be mapped between Google Forms and Jira Service Management?

Currently, there are no strict limitations on field mappings, but it’s important to ensure all necessary fields are compatible between Google Forms and Jira for smooth transitions.

What happens if a form is updated after setting up the integration?

If a form is updated, you'll need to review any conditional logic or field mappings in place within our platform to ensure that they align with your recent changes. Adjustments may be necessary for continued seamless handling of data.

How do we handle authentication for integrating these platforms?

The integration requires authentication through secure OAuth processes. You’ll need access permissions for both your Google account and Jira instance to facilitate smooth operation through our platform.

Connect Google Forms and Jira Service Management to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Form
      Required
    Trigger
    Instant
    Try It
    • Api_docs_info
    • Stop on error
      Required
    • HTTP Method
      Required
    • URL
      Required
    • Query string parameters
    • Additional request headers
    • Body
    Action
    Write
    • Site
      Required
    • Project
      Required
    Trigger
    Polling
    Try It
    • Api_docs_info
    • Stop on error
      Required
    • HTTP Method
      Required
    • URL
      Required
    • Query string parameters
    • Additional request headers
    • Body
    Action
    Write

Learn how to automate Google Forms on the Zapier blog

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About Google Forms
Google Forms is an easy way to collect data from the web with a simple UI and powerful editor. Works hand-in-hand with Google Sheets!
Learn moreLearn moreHelpHelp
Related categories
Forms & SurveysGoogle
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    jira-service-management logo
    jira-service-management logo
    About Jira Service Management
    Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
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    Customer Support

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