Google Forms + Zendesk

Create Zendesk tickets from updated Google Forms

Maybe you didn't have active Zaps when the responses first came in, or you only need to take action if they get updated: Either way, this Zap will keep your data organized between Google Forms and Zendesk. Once active, it will trigger automatically whenever a Google Form response is updated, sending the information over to Zendesk and creating a new ticket with all the necessary details.

Maybe you didn't have active Zaps when the responses first came in, or you only need to take action if they get updated: Either way, this Zap will keep your data organized between Google Forms and Zendesk. Once active, it will trigger automatically whenever a Google Form response is updated, sending the information over to Zendesk and creating a new ticket with all the necessary details.

  1. When this happens...
    Google FormsGoogle Forms
    New or Updated Form Response

    Triggers when a form response is added or modified.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

    • FormRequired

    Trigger
    Instant
    Try It
    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
google-forms logo
google-forms logo

About Google Forms

Google Forms is an easy way to collect data from the web with a simple UI and powerful editor. Works hand-in-hand with Google Sheets!
Learn more

Related categories

  • Forms & Surveys
  • Google

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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