Google Forms + Zendesk

Create Zendesk tickets from new Google Forms responses

Streamline your customer support process with this robust workflow. When a new response is submitted in Google Forms, a ticket is instantly created in Zendesk. This avoids manual data entry, ensuring that all client issues are systematically logged for your team to action. Enhance your customer service efficiency with this simple yet effective process.

Streamline your customer support process with this robust workflow. When a new response is submitted in Google Forms, a ticket is instantly created in Zendesk. This avoids manual data entry, ensuring that all client issues are systematically logged for your team to action. Enhance your customer service efficiency with this simple yet effective process.

  1. When this happens...
    Google FormsGoogle Forms
    New Form Response

    Triggers when a new form response is received.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
Start free with email
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

    • FormRequired

    Trigger
    Instant
    Try It
    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
google-forms logo
google-forms logo

About Google Forms

Google Forms is an easy way to collect data from the web with a simple UI and powerful editor. Works hand-in-hand with Google Sheets!
Learn more

Related categories

  • Forms & Surveys
  • Google

Similar apps

Zapier Interfaces integrationsZapier Interfaces integrations

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

Similar apps

Help Scout integrationsHelp Scout integrations

Help Scout

Customer Support
Freshdesk integrationsFreshdesk integrations

Freshdesk

Customer Support
HappyFox integrationsHappyFox integrations

HappyFox

Customer Support