Google Forms + Zendesk

Create Zendesk tickets from new Google Forms responses

Easily streamline your customer request management process with this robust workflow. Whenever a new form response is submitted via Google Forms, a ticket is immediately created within Zendesk, ensuring that all service requests are promptly handled. This automation not only saves time by eliminating manual data entry but also enhances customer satisfaction levels by providing quick and efficient service.

Easily streamline your customer request management process with this robust workflow. Whenever a new form response is submitted via Google Forms, a ticket is immediately created within Zendesk, ensuring that all service requests are promptly handled. This automation not only saves time by eliminating manual data entry but also enhances customer satisfaction levels by providing quick and efficient service.

  1. When this happens...
    Google FormsGoogle Forms
    New Form Response

    Triggers when a new form response is received.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

    • FormRequired

    Trigger
    Instant
    Try It
    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
google-forms logo
google-forms logo

About Google Forms

Google Forms is an easy way to collect data from the web with a simple UI and powerful editor. Works hand-in-hand with Google Sheets!
Learn more

Related categories

  • Forms & Surveys
  • Google

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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