Google Forms + Zendesk

Add comments to Zendesk tickets from new Google Forms responses

Automate your customer support process by connecting Google Forms to Zendesk. With this workflow, whenever a new form response is submitted in Google Forms, a comment will be added to a Zendesk ticket, streamlining communication and ensuring no query goes unanswered. Enhance efficiency within your support team and provide timely assistance to your customers with this seamless integration.

Automate your customer support process by connecting Google Forms to Zendesk. With this workflow, whenever a new form response is submitted in Google Forms, a comment will be added to a Zendesk ticket, streamlining communication and ensuring no query goes unanswered. Enhance efficiency within your support team and provide timely assistance to your customers with this seamless integration.

  1. When this happens...
    Google FormsGoogle Forms
    New Form Response

    Triggers when a new form response is received.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Add Comment to Ticket

    Add a Comment to an existing Ticket.

    ActionWrite
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Supported triggers and actions

    • FormRequired

    Trigger
    Instant
    Try It
    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
google-forms logo
google-forms logo

About Google Forms

Google Forms is an easy way to collect data from the web with a simple UI and powerful editor. Works hand-in-hand with Google Sheets!
Learn more

Related categories

  • Forms & Surveys
  • Google

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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