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Quickly connect Intercom to Klaviyo with a Zapier template.

Our most popular template

Add Klaviyo subscribers for new emails added to Intercom leads
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Intercom + Klaviyo
Add or remove tags on Intercom users when new events occur in Klaviyo
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Klaviyo + Intercom
Add Klaviyo events to Intercom as updated leads
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Klaviyo + Intercom
Manage new Klaviyo events by adding or removing tags on Intercom leads
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Klaviyo + Intercom
Create or update Intercom users from new Klaviyo events
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Klaviyo + Intercom

Add Klaviyo subscribers for new emails added to Intercom leads

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Intercom + Klaviyo

Add or remove tags on Intercom users when new events occur in Klaviyo

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Klaviyo + Intercom

Add Klaviyo events to Intercom as updated leads

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Klaviyo + Intercom

Manage new Klaviyo events by adding or removing tags on Intercom leads

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Klaviyo + Intercom

Create or update Intercom users from new Klaviyo events

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Klaviyo + Intercom

How Zapier works

Zapier makes it easy to integrate Intercom with Klaviyo - no code necessary. See how you can get setup in minutes.

Select a trigger from Intercom

A trigger is an event that starts your Zap and runs the workflow. For example, with Intercom, a trigger could be "Lead Added Email."

A trigger is the event that kicks off your automated workflow.

Setup an action from Klaviyo

An action is what takes place after the automation is triggered. For example, with Klaviyo, the action could be "Add Profile to List."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Intercom to Klaviyo

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Intercom to Klaviyo integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

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Frequently Asked Questions about Intercom + Klaviyo integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Intercom and Klaviyo

How do I integrate Intercom with Klaviyo?

To integrate Intercom with Klaviyo, you need to set up triggers and actions within both platforms. In Intercom, configure an event trigger such as a new conversation or user tag update. Then, in Klaviyo, set the corresponding action like adding the user to a specific list or segment that reacts to this trigger.

What are the typical triggers for this integration?

Typical triggers for integrating Intercom with Klaviyo include new conversations started in Intercom, updates to user attributes, and tags being added to users. These triggers allow Klaviyo to perform actions like sending tailored emails based on customer interactions.

Can I automate email campaigns using information from Intercom?

Yes, you can automate email campaigns in Klaviyo using data from Intercom. By setting triggers such as 'user replies' in Intercom, we can create automated flows in Klaviyo that send personalized emails or offer follow-up sequences automatically.

Is it possible to update contact information in Klaviyo based on interactions in Intercom?

Absolutely. You can set a trigger for updates like when a user's contact details change or when they perform a certain action in Intercom. This will update the contact's information in real-time within your Klaviyo account.

Are there any limitations when integrating these two platforms?

One limitation could be the delay between triggering an event in Intercom and executing an action in Klaviyo. Also, complex workflows might require additional configurations beyond basic setup, especially if involving multiple conditional triggers.

How do I troubleshoot if my integration isn't working as expected?

Start by verifying that your event triggers in Intercom are correctly linked with actions in Klaviyo. Check if both platforms are properly authenticated and look through logs for error details for further diagnostics if sync issues occur.

Can we customize the data sent from Intercom to Klaviyo?

Yes, you can customize which fields and information are sent from Intercom over to Klaviyo. This typically involves mapping user attributes and specifying which data points should be transferred during setup of each trigger-action pair.

Connect Intercom and Klaviyo to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Lead Added Email
Triggers when a Lead enters an email address.
Trigger
Instant
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New Lead
Triggers when a new Lead is created.
Trigger
Instant
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- Which Tag?
Trigger
Instant
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- Message body format
Trigger
Instant
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New Conversation
Triggers when a new Conversation is created by a User in Intercom.
Trigger
Instant
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New User
Triggers when a new User is created.
Trigger
Instant
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Updated Contact
Triggers when a Contact is updated in Intercom.
Trigger
Instant
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- Which Tag?
Trigger
Instant
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- Email
  Required
- Note Text
  Required
Action
Write
- Title
  Required
- Description
- Note Text
  Required
- Author
  Required
- State
- Parent Collection
Action
Write
- Event name
  Required
- Created at
- Contact identifier type
  Required
- Metadata
Action
Write
- Ticket type
  Required
- Contact ID
  Required
- Company
  Required
Action
Write
- Tag
  Required
- Reply Type
  Required
- Note Text
  Required
- Attachments
Action
Write
- From
  Required
- To
  Required
- Message Type
  Required
- Note Text
  Required
- Subject
- Template
- Create Conversation Without Contact Reply?
Action
Write
- Tag
  Required
- Company Name
  Required
- Email
  Required
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Write
- Email
  Required
- Company Name
  Required
- User ID
- Company
  Required
- Unsubscribed From Emails
- Phone Number
- Created At
- IP Address
- Custom Attributes
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Note Text
  Required
Action
Write
- Search Field
  Required
- Match Type
  Required
- Conversation Status
- Updated After
- Updated Before
Action
Search
- Search Field
  Required
- Match Type
  Required
- State
- Updated After
- Updated Before
Action
Search
- Tag
  Required
Action
Search
- Search Mode
- Search Value
- Tag
  Required
- Company Name
  Required
- Email
  Required
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Search or write
- Audience Type
Trigger
Polling
Try It
- Profile ID
  Required
- List
  Required
Action
Write
- Which Tag?
- Segment
  Required
Action
Write
- Email
  Required
- First_name
- Last_name
- Phone_number
- Title
  Required
- Organization
- City
- Region
- Country
- Zip
- Image URL
- Unique_id
- Custom_properties
- Consent to subscribe to Channel
- SMS Subscription Type
Action
Write
- List
  Required
- Profile ID
  Required
Action
Write
- Which Tag?
- Segment
  Required
Action
Write
- Profile ID
  Required
- Email
  Required
- First_name
- Last_name
- Phone_number
- Title
  Required
- Organization
- City
- Region
- Country
- Zip
- Image URL
- Unique_id
- Custom_properties
- List
  Required
Action
Write
- Identifiers_note
- Profile ID
  Required
- Email
  Required
- Phone_number
- Consent_note
- Consent to subscribe to Channel
- SMS Subscription Type
- List
  Required
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Note Text
  Required
Action
Write
- Company Name
  Required
Action
Search
- Search_note
  Required
- Email
  Required
- Phone_number
- Secondary Search by Phone Number
- List
Action
Search
- Search_note
  Required
- Email
  Required
- Phone_number
- Secondary Search by Phone Number
- List
- First_name
- Last_name
- Title
  Required
- Organization
- City
- Region
- Country
- Zip
- Image URL
- Unique_id
- Custom_properties
- SMS Subscription Type
Action
Search or write

Lead Converted to User
Triggers when a lead converts to a user.
Trigger
Instant
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Contact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Trigger
Instant
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New Conversation Rating
Triggers when a conversation receives a rating.
Trigger
Instant
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New Company
Triggers when a new Company is created.
Trigger
Instant
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New Ticket
Triggers when a new Ticket is created in Intercom.
Trigger
Instant
Try It
- Which Tag?
Trigger
Instant
Try It
- Updates
  Required
- Update sample
Trigger
Instant
Try It
New Unsubscription
Triggers when a user unsubscribes from Intercom.io emails.
Trigger
Instant
Try It
- Contact identifier type
  Required
- Tag selection method
Action
Write
- Contact Type
  Required
- Note Text
  Required
Action
Write
- User Association Note
- Company
  Required
- Warning
- Company Name
  Required
- Website
- Size
- Monthly Revenue
- Plan
- Industry
- Custom Attributes
Action
Write
- Contact identifier type
  Required
- Tag
  Required
Action
Write
- Contact Identifier
- Note Text
  Required
Action
Write
- Company
  Required
- Company Name
  Required
- Untag?
Action
Write
- Ticket
  Required
- Title
  Required
- Description
- State
- Is Open
- Snoozed Until
- Assigned Admin
Action
Write
- Email
  Required
- Custom Attributes
- Created At
- User ID
- Company Name
  Required
- IP Address
Action
Write
- Search Mode
- Search Value
Action
Search
- Search Mode
- Search Value
Action
Search
- Search Mode
- Search Value
Action
Search
- Search Mode
- Search Value
- User Association Note
- Company Name
  Required
- Plan
- Size
- Website
- Industry
- Custom Attributes
- Monthly Revenue
Action
Search or write
- Metric
Trigger
Polling
Try It
- Channel
Trigger
Polling
Try It
- Which Tag?
- List
  Required
Action
Write
- Company Name
  Required
Action
Write
- Metric
  Required
- Email
  Required
- Event_id
- Value
- Time
- Custom Event Properties
Action
Write
- Which Tag?
- List
  Required
Action
Write
- Tag
  Required
Action
Write
- List
- Email
  Required
- First_name
- Last_name
- Phone_number
- Title
  Required
- Organization
- City
- Region
- Country
- Zip
- Image URL
- Unique_id
- Custom_properties
- SMS Subscription Type
Action
Write
- Email
  Required
- Phone_number
- SMS Subscription Type (only when SMS number is provided)
- Attributes_note
- Profiles_note
Action
Write
- Company Name
  Required
- Channel
- Status
Action
Search
- Company Name
  Required
Action
Search
- Company Name
  Required
Action
Search

Learn how to automate Intercom on the Zapier blog

Learn how to automate Klaviyo on the Zapier blog

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.

Learn moreLearn moreHelpHelp

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About Klaviyo

Klaviyo is an email marketing platform. Powered by data, built for ecommerce and web businesses.

Learn moreLearn moreHelpHelp

Related categories

Marketing Automation

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Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

Connect Intercom to Klaviyo on the world's largest no-code automation platform

Explore Intercom + Klaviyo Integrations

bigcommerce

Connect Intercom and Klaviyo to unlock the power of automation

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

Set up your first integration

Add Klaviyo subscribers for new emails added to Intercom leads

Add or remove tags on Intercom users when new events occur in Klaviyo

Add Klaviyo events to Intercom as updated leads

Manage new Klaviyo events by adding or removing tags on Intercom leads

Create or update Intercom users from new Klaviyo events

Add Klaviyo subscribers for new emails added to Intercom leads

Add or remove tags on Intercom users when new events occur in Klaviyo

Add Klaviyo events to Intercom as updated leads

Manage new Klaviyo events by adding or removing tags on Intercom leads

Create or update Intercom users from new Klaviyo events

How Zapier works

Select a trigger from Intercom

Setup an action from Klaviyo

That’s it! You just connected Intercom to Klaviyo

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Make work flow with AI

Frequently Asked Questions about Intercom + Klaviyo integrations

Connect Intercom and Klaviyo to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Supported triggers and actions

Learn how to automate Intercom on the Zapier blog

6 ways to automate Intercom with Zapier

Learn how to automate Klaviyo on the Zapier blog

5 ways to automate Klaviyo with Zapier

Connect Intercom to Klaviyo on the world's largest no-code automation platform

Explore Intercom + Klaviyo Integrations

Explore Intercom + Klaviyo Integrations