Send direct messages in Slack for new requests in InvGate Service Desk
Keep your team instantly updated on service requests coming through InvGate Service Desk. With this automation, each time a new request pops up in InvGate, a direct message will be promptly pushed to a recipient in Slack. Stay in the loop with seamless communication, ensuring your team promptly responds to issues and requests for optimal service management.
Keep your team instantly updated on service requests coming through InvGate Service Desk. With this automation, each time a new request pops up in InvGate, a direct message will be promptly pushed to a recipient in Slack. Stay in the loop with seamless communication, ensuring your team promptly responds to issues and requests for optimal service management.
- When this happens...New Request
Triggers when a new request is created.
- automatically do this!Send Direct Message
Sends a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.
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New Automated Action
Triggers when a new Automated Action is defined.
Try ItNew Request
Triggers when a new request is created.
Try ItTitleRequired
DescriptionRequired
CategoryRequired
CreatorRequired
TypeRequired
CustomerRequired
PriorityRequired
UsernameRequired
First NameRequired
Last NameRequired
EmailRequired