Jira Service Management + Slack

"send private channel messages in Slack for updated requests in Jira Service Management"

Stay on top of updates in your Jira Service Management by automating message alerts to your Slack private channel. With this workflow, every time a request is updated in Jira Service Management, a message is promptly sent to a Slack private channel of your choice. It's a simple and efficient way to ensure your team is immediately notified about changes, helping to streamline communication and keep your projects moving forward.

Stay on top of updates in your Jira Service Management by automating message alerts to your Slack private channel. With this workflow, every time a request is updated in Jira Service Management, a message is promptly sent to a Slack private channel of your choice. It's a simple and efficient way to ensure your team is immediately notified about changes, helping to streamline communication and keep your projects moving forward.

  1. When this happens...
    Jira Service ManagementJira Service Management
    Updated Request

    Triggers when a request is updated.

    TriggerScheduled
  2. automatically do this!
    SlackSlack
    Send Private Channel Message

    Triggers when a new message is posted to a specific #private-channel or multi-dm.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • SiteRequired

    • ProjectRequired

    Trigger
    Scheduled
    Try It
    • SiteRequired

    • ProjectRequired

    • Request TypeRequired

    Action
    Write
    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
    • ChannelRequired

    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
    • SiteRequired

    • ProjectRequired

    Trigger
    Scheduled
    Try It
    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
  • Slack triggers, actions, and search

    New Channel

    Triggers when a new #channel is created.

    Trigger
    Instant
    Try It
    • Include Alias

    Trigger
    Instant
    Try It
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jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories

  • Customer Support
slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn more

Related categories

  • Team Chat

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