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Frequently Asked Questions about Judge.me + Trustpilot integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Judge.me and Trustpilot
Can I automatically create Trustpilot invites based on Judge.me reviews?
Yes, our integration allows you to automate the process of sending Trustpilot review invites when someone leaves a review on Judge.me. You can set triggers based on specific conditions, like a review reaching a certain star rating, and configure actions to send out invitations accordingly.
What triggers are available when integrating Judge.me with Trustpilot?
When integrating Judge.me with Trustpilot, you have access to several triggers such as 'New Review', 'Updated Review', or 'Published Review'. These can initiate actions like sending an email invitation through Trustpilot or updating customer data.
How can I ensure only positive Judge.me reviews trigger actions in Trustpilot?
To ensure only positive reviews from Judge.me trigger actions in Trustpilot, you can set conditions within the integration that specify which star ratings (e.g., 4 stars and above) should trigger the subsequent actions.
Is it possible to update customer information on Trustpilot using data from Judge.me?
Yes, you can set up an integration where updates made to customer details in Judge.me are automatically reflected in your Trustpilot account. This usually involves configuring action rules based on any updates or changes detected as a trigger event.
Are there any delays in triggering actions from Judge.me to Trustpilot?
While integrations typically operate in real-time, some delays might occur depending on server load and API response times. However, we strive to minimize any latency between the execution of triggers and actions.
Can I sync all my historical reviews from Judge.me to Trustpilot?
Generally, integrations handle new incoming data. To import historical reviews from Judge.me into Trustpilot, you might need a separate setup process since ongoing triggers and actions focus on current activities.
What kind of customizations are possible when linking Judge.me with Trustpilot?
The integration allows for various customizations such as setting criteria for triggering events—like specific keywords within reviews—and determining different types of follow-up actions based on those conditions.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Review
Triggers when a new review is created.
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- DomainRequired
- Email Template for InvitationsRequired
- Trustpilot SiteRequired
- Sender Name
- Sender E-MailRequired
- Reply to E-Mail
- Preferred Sent TimeRequired
- Recipient NameRequired
- Recipient E-Mail AddressRequired
- Reference IdRequired