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How Zapier works
Zapier makes it easy to integrate ProdPad with Intercom - no code necessary. See how you can get setup in minutes.
Select a trigger from ProdPad
Setup an action from Intercom
That’s it! You just connected ProdPad to Intercom
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Connect ProdPad and Intercom to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
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Provide world-class support with a little help from automation
Automate your way to actionable, up-to-date data
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- name
- Persona
- Job Role
- Company
- External URL
- External ID
- Tag
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan- Workflow Status
- Tag
- Product
- Persona
- External ID
- State
- Include Associated Feedback
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan- List Products
List all the products in the account
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan - List User Stories
Returns a list of user stories with newest first.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan - name
- Unique ID (Email)Required
- About
- Tag
- Personas
- Job Role
- Company
- Link Name
- Link URL
- External ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Idea Title
- Description
- Business Case - Problem
- Business Case - Value
- Functional Specs
- Notes
- Products
- Personas
- Tag
- Workflow Status
- Link Name
- Link URL
- External ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ContactRequired
- name
- Unique ID (Email)Required
- Company
- Job Role
- Persona
- Tag
- Link Name
- Link URL
- External ID
- Phone
- About
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Workflow StageRequired
- IdeaRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- External ID
- Unique ID (Email)Required
- External URL
- name
- Company
- Persona
- Tag
- Job Role
ActionThis is an event a Zap performs.SearchFind existing data in your app- External ID
- External URL
- Tag
- Workflow Status
ActionThis is an event a Zap performs.SearchFind existing data in your app- External ID
- Unique ID (Email)Required
- External URL
- name
- Company
- Persona
- Tag
- Job Role
- About
- Personas
- Link Name
- Link URL
- External ID
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Lead Added Email
Triggers when a Lead enters an email address.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Lead
Triggers when a new Lead is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Conversation
Triggers when a new Conversation is created by a User in Intercom.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New User
Triggers when a new User is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - Updated Contact
Triggers when a Contact is updated in Intercom.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - Unique ID (Email)Required
- Note TextRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Idea Title
- Description
- Note TextRequired
- AuthorRequired
- State
- Parent Collection
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Event nameRequired
- Created at
- Contact identifier typeRequired
- Metadata
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Ticket typeRequired
- ContactRequired
- Company IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Feedback IDRequired
- Reply TypeRequired
- Note TextRequired
- Attachments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- FromRequired
- ToRequired
- Message TypeRequired
- Note TextRequired
- Subject
- Template
- Create Conversation Without Contact Reply?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Feedback IDRequired
- name
- Unique ID (Email)Required
- Phone
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Unique ID (Email)Required
- name
- User ID
- Company
- Unsubscribed From Emails
- Phone
- Created At
- IP Address
- Custom Attributes
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Note TextRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Search FieldRequired
- Match TypeRequired
- Conversation Status
- Updated After
- Updated Before
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search FieldRequired
- Match TypeRequired
- State
- Updated After
- Updated Before
ActionThis is an event a Zap performs.SearchFind existing data in your app- Feedback IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search Mode
- Search Value
- Feedback IDRequired
- name
- Unique ID (Email)Required
- Phone
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- name
- External URL
- External ID
- Country
- Size
- Value
- City
- Tag
- Include Contacts
- Include Feedback for Contacts
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan- State
- Company
- Product
- Persona
- Job Role
- Tag
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan- List Personas
List the personas in an account
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan - List Tags
List all the tags available in the account.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan - name
- City
- Country
- Size
- Value
- Tag
- Link Name
- Link URL
- External ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- FeedbackRequired
- ContactRequired
- Ideas
- Tag
- Personas
- Products
- Link Name
- Link URL
- External ID
- Contact Name
- Contact Email
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Company IDRequired
- name
- City
- Country
- Size
- Value
- Tag
- Include Contacts
- Link Name
- Link URL
- External ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Feedback IDRequired
- FeedbackRequired
- State
- External ID
- Link Name
- Link URL
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- name
- External ID
- External URL
- Tag
- Country
- Size
- Value
- City
ActionThis is an event a Zap performs.SearchFind existing data in your app- External URL
- External ID
- State
- Company
- Company Size
- Company Country
- Company Value
- Contact
- Product
- Persona
- Job Role
- Tag
ActionThis is an event a Zap performs.SearchFind existing data in your app- name
- External ID
- External URL
- Tag
- Country
- Size
- Value
- City
- Link Name
- Link URL
- External ID
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- External URL
- External ID
- State
- Company
- Company Size
- Company Country
- Company Value
- Contact
- Product
- Persona
- Job Role
- Tag
- name
- FeedbackRequired
- Unique ID (Email)Required
- About
- Products
- Personas
- Source
- External Link - Name
- External Link - URL
- External Link - ID
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Lead Converted to User
Triggers when a lead converts to a user.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - Contact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Conversation Rating
Triggers when a conversation receives a rating.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Company
Triggers when a new Company is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Ticket
Triggers when a new Ticket is created in Intercom.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - UpdatesRequired
- Update sample
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- New Unsubscription
Triggers when a user unsubscribes from Intercom.io emails.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - Contact identifier typeRequired
- Tag selection method
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Contact TypeRequired
- Note TextRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- User Association Note
- Company IDRequired
- Warning
- name
- Website
- Size
- Monthly Revenue
- Plan
- Industry
- Custom Attributes
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Contact identifier typeRequired
- Feedback IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Contact Identifier
- Note TextRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Company
- name
- Untag?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TicketRequired
- Idea Title
- Description
- State
- Is Open
- Snoozed Until
- Assigned Admin
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Unique ID (Email)Required
- Custom Attributes
- Created At
- User ID
- name
- IP Address
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Search Mode
- Search Value
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search Mode
- Search Value
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search Mode
- Search Value
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search Mode
- Search Value
- User Association Note
- name
- Plan
- Size
- Website
- Industry
- Custom Attributes
- Monthly Revenue
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found